Photocopies: Patients will be charged $35 for all faxed or mailed medical records, summary of payments, insurance forms, and lab results. Results of lab work done for new patients who will not need a follow up appointment for pellet insertion will be sent to them. Other new patients will receive their lab results on their scheduled office visit
No Shows: Patients with confirmed appointments must cancel at least 24 hours prior to their scheduled appointment time. Those who are a “no-show” or who do not cancel within the required cancellation times will be required to pay a $100 reschedule fee by credit card. An email with this information will be sent following the missed appointment.
Insurance pre-certifications: All patients who request a pre-certification phone call or any other interaction with their insurance company will be charged $100.00, (the same fee as an office visit with a nurse practitioner). This non-refundable fee will be collected prior to any interaction with the insurance company. Results will be emailed to the patient.
Postage and Handling: All packages sent to patients will have postage and a handling fee of $17.35 per package added to the final price paid by the patient.